Ship Order All Together
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Estimated Delivery:Dec 29 - Jan 02
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Free NZ courier on urban orders over $70
Fast Courier to Australia from $16
Ship Order All Together
We are a small family-owned and operated business that cares about Mother Earth. If your order contains a book that is on pre-order and you'd like to help us reduce packaging and shipping emissions, then please consider selecting this option, which means we will ship your entire order out in one shipment when the pre-order item has arrived.
Thank you!
Shipping
It is important to us to use packaging that does not add to plastic waste issues that we have in the world. We use cardboard boxes that can be re-used in your garden as a great weed mat whenever we can but due to a huge number of our books getting water damaged we have had to opt for a recycled plastic option for some books. We also use a brown eco tape which can go into your compost.
Aotearoa
Free urban/residential delivery NZ wide on all orders over $70.
Free rural delivery NZ wide on all orders over $100
Orders under $70 to urban/residential addresses, shipping is $6.95 NZ wide.
Orders under $100 to rural addresses, shipping is $9.50 NZ wide (ps. the actual cost to us for rural sends is $15!! so we subsidise this shipping as much as we can). 💕We will dispatch your order within 1-3 working days and you will receive an email confirmation with tracking details.
Orders are shipped and tracked via NZ Courier and expected delivery within NZ is 1-3 working days, 3-5 working days for rural deliveries.
Please do NOT provide a PO Box address as NZ Courier do not deliver to them.
Australia
Orders to Australia are sent via tracked courier charged from $16.
We heavily subsidise the shipping to Australia. If you order an item that is a pre-order or out of stock, your order will be sent altogether when all items are in stock.
- Australia Metro $16: 3-5 days from collection
- Australia Non-Metro $18: 4-8 days from collection
- Australia Remote $22: 4-8 days from collection
Rest of the World
Returns Policy
Wildling Books wish all our customers to receive their products in perfect order. If there is something wrong with the product you have received or if your delivery is not correct, please contact us immediately at bex@wildlingbooks.com. If you send us an email, please include as many details as possible including your order number and photographic evidence of any damage, and in some cases a photograph of the packaging itself. Please ensure you keep your delivery until the return process is complete.
No refunds, returns or exchanges will be processed unless contact has been made about any issues within thirty (30) working days of receipt of your item. We may be able to extend this time under special circumstances, but please make contact as soon as you notice any problems so we can remedy the situation for you. We do not refund purchases on the basis of changing your mind.
There are no refunds or returns available for ebooks or printables, so please choose carefully when ordering. We may ask for you to return the product in which case, we will refund the value of the purchased product, but we do not have to refund the value of the shipping. If you are required to return the product, you must pay for the shipping to return the goods and this must also be arranged by yourself. The goods are your responsibility until they reach our office. Please ensure you pack the return safely to prevent any damage to the products or boxes. New Zealand customers are protected by the Consumer Guarantees Act.
